Access & Information Services (AIS)

Access & Information Services (AIS) fosters student well-being and academic success by providing access to safe, study-friendly spaces, providing users access to materials through fulfillment and borrower services, and coordinating front-line and on-demand reference and research support to users from all backgrounds. The department functions as the “front door of the Libraries,” reflecting that the spaces supported by the department are core to student experiences with libraries. 

Current efforts for the unit include bringing together operational units to facilitate cross-training, developing a more robust staffing model, and collaborating on an enhanced approach to student employee recruitment and development. AIS is committed to cultivating the cross-departmental collaboration that is essential to and provides the foundation for our work in Student Success. The department pursues this approach cross-divisionally and in groups.

Staff

Laura Costello - Director

East Bank

Julie Dinger: East Bank Manager
Rachael Clark: Library Assistant 3
Sara Haugo: Evening Student Supervisor
Amy Lewis: Student Supervisor
Lynn Tran: Student Supervisor

Health Sciences Library

Carmen Elwell: AIS Librarian/HSL Manager
Melissa Aho: Evening Supervisor
Ai Miller: AIS Assistant

St. Paul

Michael Vieaux: St. Paul Manager
LaReina Adams: Library Assistant 3
Justin Boeser: Student Supervisor
Sue Delzer: Library Assistant
Amy Gmur: Student Supervisor
Kit Katz: Library Assistant 3
Kate McManus: Reference Services and UX Specialist

West Bank

Ashley Kes: West Bank Manager
Becky Adamski: Stacks Maintenance Specialist 
Lucy Frank: Student Supervisor 
Jean Magnuson: Access Services Specialist
Krista Palmquist: Music Library Coordinator 
Alee Schmierer: Student Supervisor
Anita Vue: Head of Borrowing Privileges and Fines 
Zach Wigley: Evening Access Specialist