Student Success

The Student Success Service Area integrates experiential learning, course material services, and access services with undergraduate services. The unit comprises staff who provide general and specialized information services, including makerspaces, media services, technology space support, all aspects of course materials, coordinated information and access services, undergraduate teaching and support, tutoring support, and instructional design. The Student Success Service Area has a lead role in coordinating, planning, and reporting on the Libraries’ strategic plan goal to “Foster student success and life-long learning in partnership with our academic and community partners.” Student Success doesn’t do this work alone, but instead works with individuals across the Libraries and with partners on campus to facilitate student success.

The Student Success Service Area is comprised of four departments:

Full descriptions of the service area and departments.

Leadership

  • Dr. Evangela Q. Oates, Associate University Librarian for Student Success
  • Shane Nackerud, Director, Affordable Learning and Open Education (ALOE)
  • Laura Costello, Director, Access & Information Services (AIS)
  • Paul Lai, Director, Student Experience, Learning, & Accessibility (SELA)
  • Jade Cabagnot, Director, Engagement, Outreach, & Community Partnerships (EOCP)